The Fort List / shop help
SHIPPING &
RETURNS.
Clear answers before you buy and a real person to contact if an order goes wrong.
Where we ship
We currently take orders for delivery within the United States. Standard shipping is included in the displayed item price. Any applicable sales tax appears at secure checkout before payment.
When it arrives
Each piece is made after you order. Production typically takes 2–5 business days, followed by shipping time. These are estimates, not a guaranteed arrival date. We send tracking when the carrier has the package.
Check your size
The Doorline tee has a garment measurement chart on its product page. Please compare it with a shirt you own before ordering. The tee is made to order, so we cannot routinely exchange it for a different size or a change of mind once production begins.
If something is wrong
If your item arrives damaged, misprinted, or incorrect, or your package does not arrive, email operator@thefortlist.com with your order reference and a photo if there is a quality problem. Contact us within 30 days of delivery, or the estimated delivery date for a missing package, so we can investigate promptly. We will arrange an appropriate replacement or refund for a verified problem. Your rights under applicable law remain intact.
Changes & cancellations
Email us as soon as you notice a wrong address or order detail. We will try to help before production or shipping, but changes cannot be guaranteed once an order is in progress. Please do not mail an item back without contacting us first.
Who sells the gear
Teneo Publishing LLC is the seller for The Fort List shop. Order support: operator@thefortlist.com. See the site terms and privacy policy for the rest of the service.